Terms & Conditions
TERMS & CONDITIONS
USE OF THIS WEBSITE
The rights in the designs, pictures, logos, photographs, content and source code of this web site are owned by or licensed to Lefroy Brooks unless otherwise stated. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this web site without the written permission of Lefroy Brooks. You may view or print individual pages only for your own personal use.
Copyright of any Documents that are made available for download belongs to Lefroy Brooks, its suppliers or Third Parties and are subject to the terms and conditions set out here.
With respect to the information available on this site, Lefroy Brooks expressly excludes any representation or warranty (express or implied) to the fullest extent possible. Lefroy Brooks makes no representations about the materials in this site, or any sites linked to this site. In no event will Lefroy Brooks be liable for any damages, including without limitation direct or indirect, special, incidental or consequential damages, lost profits, or other losses or expenses arising in connection with this site or use thereof, or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Lefroy Brooks, or a representative thereof, is advised of the possibility of such damages, losses or expenses. Links to other Internet resources are at your own risk.
In preparing this site we have endeavoured to offer current, correct and clearly expressed information. However, since inadvertent errors can occur and since relevant laws and regulations often change, the information may be neither current nor accurate. Further, the information contained on this site is intended to provide general guidance on matters of interest. The content accuracy, opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by Lefroy Brooks. The information on this site does not constitute a comprehensive or complete statement of the issues discussed. No action should be taken or omitted to be taken in reliance upon information on this site. Users should obtain specific professional advice concerning specific matters.
Through this site Lefroy Brooks offers only the medium to facilitate users access to advice and information offered by third parties. The content, accuracy, opinions expressed and other linksprovided by these third parties are not investigated, verified, monitored or endorsed by Lefroy Brooks and accordingly Lefroy Brooks expressly excludes any representation or warranty (express or implied) in relation to such matters to the fullest extent possible.
This web site also provides links to and content from other Internet web sites and resources. Because Lefroy Brooks has no control over these web sites and resources, you acknowledge and agree that Lefroy Brooks is not responsible for the availability of these external web sites or resources and does not endorse and is not responsible for any content, advertising products, services or other materials on or available from these web sites or resources.
DATA PROTECTION & PRIVACY
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
CHANGES TO TERMS
Lefroy Brooks may change the web site or these terms at any time. If you use the web site after Lefroy Brooks has changed the terms you will be bound by the new terms.
GOVERNING LAW & JURISDICTION
These terms and your use of this web site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.
This web site is owned and operated by Lefroy Brooks, Ibroc House, Essex Road, Hoddesdon, Hertfordshire, EN11 0QS UK. If you have any queries, please contact [email protected]
GUARANTEE TERMS & CONDITIONS
• All products should be installed in compliance with current water regulations by a fully qualified plumber and access should be allowed for maintenance.
• All products should be cleaned and maintained in accordance with the manufacturer’s recommendations. See the “Looking after your Lefroy Brooks Product” leaflet enclosed with your new product. For gold plated products only warm water and washing up liquid should be used for cleaning.
• The guarantee does not cover faults caused by incorrect installation, neglect, misuse, wilful damage, wear & tear or inappropriate cleaning, failure to follow any recommended instructions, damage from lime scale or water content and other events outside the manufacturer’s control.
• No costs for replacements or labour will be repaid under this guarantee unless prior written agreement has been obtained from Lefroy Brooks.
• This guarantee does not cover any claims for consequential losses or damage.
• The guarantee is not transferable and covers the original purchaser only.
• Ex display units and re installed items are not covered.
• All claims should be made through the original supplier and be accompanied by a copy of the original invoice.
All products should be carefully inspected prior to installation and if any faults are found the product should be returned for exchange and not installed.
Note: Gold is a soft metal and can be easily scratched or worn away particularly if incorrectly cleaned; because of this gold plated finishes are only guaranteed for two years.
Due to continuous product development we may not be able to provide a like for like replacement for a faulty product throughout the guarantee period. Should this be the case we will supply the nearest equivalent from the then current range. Under these circumstances we are not liable for any re-fitting difficulties or installation charges.
This guarantee is in addition to and does not affect your statutory rights.
We are a Quality Assured Manufacturer to BS EN ISO 9001:2008.